The Points of Single Contact (PSCs) aim to assist European service sector companies in navigating through the relevant regulations and procedures for doing business in Germany. They simplify the administrative processes by acting as a case manager for each company's activities.
Advice provided by the PSCs is legally binding and even accessible from a long distance (i.e.: via internet). Nevertheless, the service of the points of single contact is optional. Entrepreneurs may always address themselves directly to the relevant authorities, if they prefer.
In Germany, the 16 federal states are ultimately responsible for establishing their own Point(s) of Single Contact. Based on the unique situation of each individual state, PSCs are made available at either the state, county or chamber level. They may be accessed through the URL www.point-of-single-contact.de (English) or www.einheitlicher-ansprechpartner-deutschland.de (German).